tips

Many of us have to deliver bad news at work from time to time. Research shows that people hearing bad news do indeed “shoot the messenger,” which means you should be careful about your delivery. When you have to tell someone information they’ll find unpleasant, try to convey that you’re doing it to help them. […]

Your employees may be closer to burnout than you think. If they can’t set healthy boundaries between work and their personal lives, or call in sick or take a vacation day when they need to, burnout probably isn’t far off. Leaders need to institute policies that show they care about employees’ health and encourage workers

To be effective, leaders need their team’s trust. But how do you get that trust — and how do you get it back if you’ve lost it? Three behaviors are essential. The first is to create positive relationships on your team. There are a number of ways to do this, including: helping employees cooperate, resolving

Great innovators see the world differently. They look beyond what’s obvious and expected, and seek out novel solutions to problems. You can push yourself to be more creative by trying out new approaches to challenges. When you’re in a situation where you’re tempted to resort to your usual methods — starting a new project at

When a disagreement with a coworker spirals into the kind of fight where you regret your words and actions, you need to be proactive about mending the relationship. Set up a one-on-one meeting with the other person. Your initial goal is simply to apologize, so specifically acknowledge what you did wrong. Then say you’d like

Great innovators see the world differently. They look beyond what’s obvious and expected, and seek out novel solutions to problems. You can push yourself to be more creative by trying out new approaches to challenges. When you’re in a situation where you’re tempted to resort to your usual methods — starting a new project at

When a disagreement with a coworker spirals into the kind of fight where you regret your words and actions, you need to be proactive about mending the relationship. Set up a one-on-one meeting with the other person. Your initial goal is simply to apologize, so specifically acknowledge what you did wrong. Then say you’d like

There’s a lot of information that new hires need, from how to work the coffee maker to what the company’s strategy is. That’s why you should consider assigning your next hire an onboarding “buddy” during their first few months on the job. Having a buddy can help the new person start being productive sooner and

To make good decisions, it’s important to think critically. And, yet, too many leaders accept the first solution proposed to them or don’t take the time to evaluate a topic from all sides. To guard against these mistakes, there are several things you can do to hone your critical thinking skills. First, question your assumptions,

High expectations can motivate team members. But if your standards are too high, you may be doing more damage than good, possibly hurting the self-confidence of those on your team. To temper the negative effects of overly ambitious expectations, try the following three things. First, be judicious about when and how often you express dissatisfaction.